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Tested by ICStation's Outstanding Partner LAGOM:
(The language in the video is Spanish)
ICStation doesn't accept any form of pay on delivery. Items used to be shipped after payment. Below are the payment methods we can accept at the moment:
1) Paypal Payment
PayPal is a secure and trusted payment processing service that allows you to shop online. PayPal can be used at icstation.com to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card , or E-check (i.e. using your regular Bank Account).
We are PayPal Verified
2) Bank Transfer / Wire Transfer / T/T
Bank Transfer / Wire Transfer / T/T payment methods are accepted for orders which the total price is up to US$300. The bank will charge about US$50 for the transfer fee if we do the payment in these ways. Feel free to contact us for bank payment details if you need pay via bank.
For other payment method, please contact us at orders@icstation-team.com for more details.
We offer worldwide FREE shipping for all orders over $20 USD! Below are the details for our different shipping methods:
1. Regular Shipping: Yanwen / YunExpress / 4PX / China Post Airmail Service
(1) Shipping Fee: $3~$5
All orders will be shipped via standard normal post with tracking number service, which can be tracked on our website.
Note:
1.Shipping fee to USA, Australia, Newzealand is $3 usd. The other countries need $5 usd.
2.Any order (from any country) price is more than $20 USD, you won't need to pay the $3~$5 USD registered shipping fee.
(2) Delivery Time
Most countries can expect delivery within 7-20 business days, depending on your location:
7-15 working days: Most of Asia countries
10-16 working days: USA, Canada, Australia, UK, Most of Europe countries
20-40 working days: Brazil, Most of South America countries
Important: Since 2021, sellers outside the EU must provide an IOSS VAT number and pay for the VAT billing monthly to ship to EU countries. Therefore, we charge the VAT fee in advance for EU customers. Rest assured, they will not be charged the VAT fee again when the package arrives.
2. Express Shipping: DHL / FedEx / UPS
(1) Shipping Fee: Free for orders that meet the following requirements:
Total price of the order is over $200 USD
Note:
1. For European countries, please provide Tax/EORI Number when you need this shipping.
2. Any import tax/duties fees are on buyer's side. We are not responsible for it.
(2) Delivery Time
Most countries can expect delivery within 7-10 working days:
Asia: Japan, South Korea, Malaysia, Singapore, Thailand, Vietnam, Cambodia, Indonesia, Philippines
Oceania: Australia, New Zealand, Papua New Guinea
Europe & America: Belgium, Britain, Denmark, Finland, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Switzerland, Germany, Sweden, France, Spain, USA, Austria, Canada
Important Notes:
1.Please provide a physical address for order delivery since DHL and FedEx cannot deliver items to APO or PO BOX addresses.
2.The recipient's contact phone number is required by express shipping agencies for package delivery.
3.EU customers must provide a VAT and EORI number for express shipping. If you can't provide either number, consider using regular post shipping.
4.Korean customers must provide CNEE'S PCCC or date of birth for custom clearance when using express shipping.
5.Brazilian customers must provide the CNPJ or CPF number for custom clearance when using express shipping.
6.For Taiwan customers, we default to the ShunYou Post courier. If you need Express S.F. Shipping, please provide one of the following:
Taiwan local ID card (such as A+9 digits)
Passport
Local residence permit
Company name and Unified Business No.
Other Important Information
7.Delivery Time of mixed orders with items in different Shipping Status should be calculated using the longest estimate times listed.
8. During annual Chinese holidays (e.g. Chinese New Year, Chinese National Day), delivery for orders placed around these times may be delayed by 3-7 days.
9.Once your order is shipped, you will receive an email notification from icstation.com.
10. For tracking your order with a tracking number, please visit the following websites:
Regular shipping: www.17track.net/en
4PX: en.4px.com/
DHL: www.dhl.com
FedEx: www.fedex.com
We hope this information helps you understand our shipping and delivery policies. If you have any further concern, feel free to contact us via email orders@icstation-team.com, thanks for your attention.